jspencer38
I logged into my gmail account this afternoon to find that it was accesses by i.p 209.188.12.218 - (China (connecttek.net:209.188.12.218)) which resolves back to here. Does this really need to access my e-mail account in this manner? Is there anything besides documents being copied from my google docs?

I am not real comfortable with my information being exposed like this...
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admin
Hi, This is the SMEStorage IP address and it is based in the United States not China (see location screenshot).

If you wish to upload / access files through our gateway then of course the Gateway needs to be able to access the resource to do this. This is done using standard email protocols (IMAP).

GMail has now logs IP addresses (as do we on your login) to let you know if this looks unusual. This is explained when you first sign up for Gmail (GDrive) acces and also it is in our FAQ

We don't copy an documents at all. We only log file information, which in the case of email is an attachment. We are just a bridge (gateway) from when you connect (upload /download a file from a client or web).
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jspencer38
I appreciate you getting back to me about this...I was immediately concerned due to Google showing it originating in China...Thanks for the answer.
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Calvin3

SMEStorage really needs to address this issue as it happened to me 3 times in Google until I read about this problem with other people. Norton also tries to block SMEStorage when both are installed on your computer. Also Facebook sends an alert when SMEStorage is used in conjunction with it. I will be using Gladinet until SMEStorage addresses these concerns.

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admin
We already changed our authentication mechansim for GMail. Now that GMail supports OAuth in which you delegate access to SMEStorage for access, we use that which does not results in spurious emails from Google. You will need to remove and re-add your GMail provider from the website to change your current access mechanism.

With regards to Norton, this App is notorious for blocking Apps access to te intenet. You merely need to exempt SMEStorage from being blocked within the Norton config. I have several programs on my own laptop that I have to similarly exempt. If you look atthe Gladinet forums you will see they have the same
Challenges.

In regards FaceBook, I do not understand the issue there, so you would need to provide further details.
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Calvin3
I followed your instructions and deleted my GMail provider and re added it again to SMEStorage website. Again, Google informed me that someone was accessing my account. I know this is an issue with SMEStorage as it consistently happens after I work with SMEStorage. I find this very frustrating and it has discouraged me from using your services. 

Facebook also sends a warning to me after I try to connect my contacts to SMEStorage app installed locally on my computer. 
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admin
Firstly, I'd like to be clear that you authorised the SMEStorage Application to interact with your GMail Account and granted permission. Is this correct? And after doing this you received a notice from Google which stated what?
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Calvin3
Yes, I authorized SMEStorage to interact with my Google account using the procedure that you outlined. Google issued a warning to me that my account was accessed by an IP address based in the Netherlands. It was accessed previously by an IP address based in China after I updated my SMEStorage information a few months ago. I no longer have the precise wording Google used in its description as I followed Google's intructions and changed my password. This message occurred after I authorized SMEStorage to interact with my Google account. It only happens when I work with SMEStorage. I don't want to connect my Gmail provider again to SMEStorage to recreate the incident either. Everytime this happens I need to change my password so that is why it is frustrating.
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admin
Calvin,

Ultimately we've done everything we can to ensure you don't get notifications. We use the delegation access mechanism that Google Recommends (OAuth) and if Google continues to give messages or warnings there is nothing we can do about this, and the fault for this does not lie with us.

Also remember that Google don't necessarily want you to use your GMail as a storage account.  This is why they Provide Google Docs and Google Storage (and we support both). We are able to let you use GMail as a storage account by some clever coding and access, and it's you choice whether you use it. The drawback are perhaps the message you see, but I have to say we don't see the message you see using the OAuth mechanism. 

When we use Gmail as a storage cloud (via delegation access) then we can see that the Account was accessed from our IP if we login to GMail and look at the last activity at the foot of the page:


and if we click the link we see the full details:

You will notice also that Google (correctly) lists the IP address from the USA here.

You also state that Gladinet does not have these issues. Well, I see that Gladinet does not support using Gmail as a Cloud storage provider so I doubt they would.

As stated earlier we have done everything can to prevent the warnings and the decision whether to use GMail as a storage cloud is of course your own. We provide access to plenty of other storage providers that you can use if this is to much of an inconvenience for you.
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