ddrew
I've added 'FTP-as-a-Cloud' to my Personal Cloud service, and can attach to my web hosting service drive, and see files in the specific folder. When I try to use the SME web interface in Chrome, I can try to copy to another service, like Copy.com, but it always fails. Here is the error I get: Error copying file My HW FTP files/<insert file name here>.tar.gz. Upload was not completed. Can not upload file: wrong Copy.com API response. Try again.' I've tried locking the file, and also tried moving and get similar errors. Any ideas?
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admin
How are you trying to copy this file ? 

Drag and Drop via web browser from FTP provider to Copy.com ?

What size is the file you are trying to copy ?
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ddrew
I've added 'FTP-as-a-Cloud' service to my personal cloud, and the files show up in the tree that I called 'My HW FTP Files'. There are 2 files sync'd to it, from my web hosting site, and I use the Google Chrome Browser File Manager and left click and drag to a folder in a Copy.com cloud folder. It says its doing it, and after about 15 minutes, it says it didn't complete with that error. File is 2.5gb in size. I'll try a smaller file to see if it is hanging due to file size. 

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admin
OK, I can see that the error response in the logs from Copy shows that they rejected the file. We use their original API and I know their API says they support up to 5GB but sometimes we see errors such as this returned for files over 2GB. There is not a lot we can do here as it is dependant on the provider to support it. I would log it with Copy.com
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ddrew
Ok, thanks for the quick response. I tried with a 2.8k file and worked as expected. I understand your situation. Thanks again.

PS I answered my own question, and am extracting them on the webhosting side, and will copy the individual folders over from there.
 

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admin
Not sure what you mean ? 
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ddrew
I will break the .tar.gz file down in my ftp folder on the other side, and copy them across that way. Thanks again.
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admin
no problem, happy to help.
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