tomtom62
What do I get with the package "Individual Lifetime cloud" ?. Your webpage lacks a bit of details.

What about size of space ? What are the difference for the tools ? Is it just the connection to those mentioned services ?


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admin
Our paid SMEStorage hosting packages, which use Amazon S3 provide storage space as well as access to all the full versions of the tools.

Our lifetime cloud package provides 250MB of free Amazon space to get you started and 9 other provider connections that you can connect up to any of the clouds we support. You could choose to add, for example, 10 * 25GB Microsoft Live SkyDrive account to get 250GB of storage space or you could use your own Amazon S3 account or RackSpace account etc, or both as you can mix and match up to 10 storage clouds.

You can then interact with these files either via the web or using the windows tools or any of the other clients we provide. 
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tomtom62
Are there any additional paid tools in this package ?
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willemijns
a good question... with no answer :-(
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admin
I see we missed this. Yes, there are additional paid tools. The WIndows tools include shell integration, virtual drive, sync tools, and integration with Outlook and Outlook Express for mail backup.

There is also an additional version of the Firefox plug-in that supports sync.
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t_borel
Also, I cannot get a "Virtual Drive" to show up in My Computer.
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admin
As a registered user you should use Support AT SMEStorage dot Com. The support forums are monitored but there is no SLA on when a reply will occur.

You did not need to re-register for upgrade. You can do this from My Account->Package and choose the package to upgrade to.

With the Virtual Drive, if you have installed the full set of tools, the virtual drive is not enabled be default. You need to go to the SMEStorage control panel under the SMEStorage Desktop tools in the Programs menu. On this click the "Virtual Drive integration". You can also choose to add the Windows shell integration here as well as schedule syncs.

If you have any issues please contact us at the support email for immediate response.




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t_borel
Yeah, I selected the "Virtual Drive" option, but I still don't see it in MY COMPUTER.
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admin
Is the drive checked in the SMEStorage Control Panel ? If so you should see something like this picture which is the SMEStorage tools installed on a clean version of windows 7 professional. Click image for larger version - Name: Picture_2.png, Views: 87, Size: 440.34 KB
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t_borel
No, I am unfortunately not seeing this drive. I'm not sure what you mean by saying it should be a "clean install" of Win 7, but it is a legit version I paid for from MS.

I can email support if you'd prefer, but I like to keep things out on the forum for others to see in case they too are having the same issue.
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t_borel
I stand corrected - I just changed the API host (under the first tab "SMEstorage.com Account") to http://www.smetube.com/smestorage/api/
and now I see the drive.
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t_borel
Actually I can only see the SMEStorage folder from Illustrator - when I go to File>Open I can see the drive, but when I go to My Computer I cannot see it. It's listed under Other drive type. How do I get this to show up from My Computer?
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admin
The API is http://SMEStorage.com/api. You should not need to change to smetube.com/smestorage/api. This is the old site and actually this redirects to the smestorage.com/api anyway.

The Drive is virtual drive and as such does appear under my computer as other drive type. It is a windows namespace drive so does not get assigned a drive letter (which is why you cannot see it when you try to open it via File-Open in programs), but the drive shortcut can be dragged to the desktop and viewed through my computer and in Windows explorer as you can see from the prior screenshot.


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t_borel
"It is a windows namespace drive so does not get assigned a drive letter (which is why you cannot see it when you try to open it via File-Open in programs)"
No. This is when I DO see the drive listed under "Other" - when I'm in a program and go to File>Open. I cannot see the drive at all from My Computer.

I'm on Windows 7 Pro - 64 bit
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admin
That is how you do see a namespace drive in My Computer i.e. under 'other'.  NameSpace drives cannot be viewed from File-Open (even when looking at the my computer view) within ancillary programs, but can be viewed in 'My Computer' from the desktop and do give a virtual view of files. Hence why they are referred to as 'virtual drives'.

For more information on namespace drives see:


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