jeep_brah
This is the error message i get when trying to log in with the smestorage client. the credentials are correct as i can log in through the website the free windows client.

im running ubuntu 11.04

whats wrong? thanks.
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admin
What version of the Linux tools are you using ?
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jeep_brah
2.19
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admin
OK, so this is strange. I wonder if it's do with cryllic characters - are you using these within your password ?
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dwitkin
Hi.  I just installed the software in Ubuntu 10.10 and get the same error attempting to login.  Unable to authenticate.  I'm interested in using the paid version, but need to be able to confirm it will work for me.  Can you help troubleshoot?

I do have "special" characters in the password, but they are there for hardening.

Maybe I'm doing something wrong?  What am I logging into???  there are three applications:  client, explorer, and center.  Which should I use?  Are there instructions somewhere?

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admin
Can you do a screenshot of the window where login/password are entered and then screenshot of any error message you receive so I can check this.
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kedvsk
Same Problem using linux mint 12. No special characters for testing used.
Which ports must be open?
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admin
We have not valdated on Mint Linux,  but only port 80 or port 443 is used depending on connection. If you are running a firewall then of course you must exclude the App.

If you run smestorageexplorer from the console then this will output all the logs of the smestorage explorer to the console and it will also show server responses. Can you provide these server responses.
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kedvsk
Example output:

addToHistory(, );
addLocation(0, );
initialization()
initialization(1, )
bViewList()
repaintAllIcons()
resizeEvent()
initWnd();
Action: Preparing...
getToken()
Action: Retrieving user info
bCloudProviders()
runFunctionResp()


Error => HTTP request failed
resume(0)
getTokenResp()
hideMessage()
bPropertiesGlobal()
properties()
hideMessage()
saveProperties()
hideMessage()


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kedvsk
Any ideas?
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admin

We have now tested with Mint and it worked fine for us.

From your logs it looks like there is no connection to the internet. or it is blocked by a firewall, but this should not be the case, as 80 port is usually not blocked, unless you are using firewall software that requires a service to be excluded when it asks for internet access ?

Do you use a proxy to access the internet perhaps ?

Lastly, the only other thing it could be related to is the windows manager. What window manager do you use, GNOME or KDE?

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