CJL
Hi,

I've installed and configured the wordpress plugin, setup my SMEStorage account and added a provider.

I'm now trying to backup my blog to my SMEStorage account and it doesn't appear to be sending the backup file to my storage space.

Not sure what I've done wrong.

Help!

Charly.

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admin
Hi, have you followed the installation instructions which you can find here ?

Have you a valid smestorage account that has a valid cloud provider mapped to it ?

Are you authentication details correct for SMEStorage ?

Lastly, have a look at this video which may help you pinpoint where the issue is.

If your still having problems after checking these things let us know.
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CJL
Hi,

1. Followed instructions.  I didn't get a message about creating the backup directory and I have checked the backup directory, it is there.  I watched the video several times to make sure I had all the settings correctly.

2.  I have a valid SMEStorage account and I have linked it to my box.net account.  I can see my box.net folders there.

3.  Authentication details are correct.  I have reentered them again to confirm that they are and they aren't working.

Thanks,


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admin
Could you drop us an email to SMEStorageSupport AT TheSMESpace DOT COM with your SMEStorage username and we'll see if we can see anything amiss.
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