It seems to me that there is no answer for my question.
What is happening.?
Where can I find help?
"The Linux tools are set to use UTF-8 but it seems here they are not using it"
"First, could I ask that you can see the file names correct from the SME web view so we can isolate the issue"
==> And so, AFTER 47 DAYS, could you isolate the issue???